Order Tracking
Order Tracking
Customers can track a Navito World order after it has been shipped.
How to Track an Order
Once your order ships, we will send a shipping confirmation email to the email address entered during checkout.
The shipping confirmation will normally include:
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Your order number
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The name of the shipping carrier
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Your tracking number
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A link to the carrierās tracking page
Select the tracking link or enter the tracking number on the carrierās official website.
Tracking Information Is Not Updating
Tracking information may take 24ā48 hours to appear after a shipping confirmation is sent.
This may mean that the shipping label has been created and the package is waiting for its first carrier scan.
If tracking has not updated for more than 3 business days, contact us for assistance.
Package Marked as Delivered
If tracking shows that the package was delivered but you cannot locate it:
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Check your mailbox, entrance, porch, reception area, parcel locker, and safe-drop locations.
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Ask household members, neighbours, or building management.
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Confirm that the shipping address in your order confirmation is correct.
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Allow until the end of the delivery day because some packages may be scanned before final delivery.
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Contact us if the package still cannot be found.
We may contact the shipping carrier and request a delivery investigation. Carrier investigations may require additional processing time.
Incorrect Shipping Address
Contact us immediately if the shipping address on your order is incorrect.
We will make reasonable efforts to update the address before shipment, but changes cannot be guaranteed after processing has begun.
Customers are responsible for providing a complete and accurate shipping address.
Contact Us About Tracking
Please provide your full name, order number, tracking number, and the email address used at checkout.
Navito World
Email: jonatasfilipefernandes7@gmail.com
Phone: +1 (416) 205-0008
Address: 1008 Danforth Ave, Toronto, ON M4J 1M2, Canada